The candidates completed the course in Dec 2011, are eligible for award of degree in the 25th convocation for which the date is yet to be announced. An application require to be submitted to IGNOU HQ or the Regional Centre. You can learn more about it from
The candidates completed all papers before Dec 2011, were eligible for earlier convocations. If he has applied for it along with requisite fee, he can contact the regional centre and ask about the degree certificate. All degree certificates which are not distributed during and after a convocation, due to students not applying for them, are generally returned to SED, IGNOU, New Delhi. Thus, if this is the case, he has to submit an application to :-
Deputy Registrar (Exam.I),
SED, Block-9, IGNOU,
Maidan Garhi, New Delhi â 110068,
Ph. 29535438, 29535924-32/Extn. 2224, 2213