Setting up of Bangla Sahayata Kendras (BSK) in West Bengal
The entire project of BSK is funded by the state government and no fee will be required to be paid for availing of the online services or for getting any information from government departments through these kendras.Setting up of 3416 nos. BSK vide No. 571-CS dated 02.07.2021
Setting up of 726 nos. BSK vide No. 356-CS dated 16.10.2020
Government of West Bengal
Office of the Chief Secretary
Nabanna, Howrah
Memo No.: 352-CS/2020 Dated: 14.10.2020
NOTIFICATION
West Bengal has been the pioneer State in providing digital and online services to its citizens even at the grass root level. In order to make these services available to every citizen at no cost, the state government has set up Bangla Sahayata Kendras (BSK) all over the state. These kendras will be within the reach of people in rural as well as urban areas. The entire project of BSK is funded by the state government and no fee will be required to be paid for availing of the online services or for getting any information from government departments through these kendras.
In view of the above, vide notification No. 185-P&AR/IT-03/2017 Dated 12/10/2020 the state government has already cancelled its earlier authorization issued to CSC-SPV to render digital and online services through its CSCs/ Tathya Mitra Kendras against realization of user charges.
Now, people of the State can have access to all welfare schemes of the state government and obtain information about government programmes and schemes from these centers at no cost.
Accordingly, it’s made mandatory for all state government departments to render all its digital and online services through these centers to the public.
This order will take immediate effect.
List of services enclosed
Sd/- Chief Secretary
No. 352-CS dated 14.10.2020, Source
LIST OF SERVICES PROVIDED THROUGH BANGLA SAHAYATA KENDRA-1
| Sl. No. | Organization Type | Name of Service Provider | Services | Service Type |
|---|---|---|---|---|
| 1 | State Government | Agriculture Department | Registration of farmers and modification of uploaded data for Shashya Bima through BSB app | Transaction Service |
| 2 | State Government | Agriculture Department | Downloading Shashya Bima certificate | Transaction Service |
| 3 | State Government | Agriculture Department | Registration of farmers under Bangla Krishi Sinchayee scheme and scheduling of joint inspection, issuance of supply order through WBPMKSY portal and BHUBAN app | Transaction Service |
| 4 | State Government | Agriculture Department | Application for Kisan Credit Card (KCC) | Transaction Service |
| 5 | State Government | Agriculture Department | Application for getting ex-gratia benefit on death of farmer pensioner | Transaction Service |
| 6 | State Government | Agriculture Department | Application for change of name of legal heirs of pensioner | Transaction Service |
| 7 | State Government | Agriculture Department | Application for Krishak Bandhu scheme | Information Service |
| 8 | State Government | Agriculture Department | Applications for subsidy for purchase of new agricultural implements | Information Service |
| 9 | State Government | Agriculture Department | Downloading Soil Health Card | Transaction Service |
| 10 | State Government | Agriculture Department | Information on cultivation practices, Q&A on pests and diseases, weather forecast | Information Service |
| 11 | State Government | Agriculture Department | Application for issue of new fertilizer licence | Transaction Service |
| 12 | State Government | Agriculture Department | Application for renewal/ modification of fertilizer licence | Transaction Service |
| 13 | State Government | Agriculture Department | Application for new of seed license | Transaction Service |
| 14 | State Government | Agriculture Department | Application for renewal of seed licence | Transaction Service |
| 15 | State Government | Agriculture Department | Application for modification of seed licence | Transaction Service |
| 16 | State Government | Agriculture Department | Application for new insecticide licence. | Transaction Service |
| 17 | State Government | Agriculture Department | Application for renewal insecticide licence. | Transaction Service |
| 18 | State Government | Agriculture Department | Application for modification insecticide licence. | Transaction Service |
| 19 | State Government | Agriculture Department | Application for subsidy against new agricultural implements, setting up of CHC, oil expeller mill, Dal mill etc. | Transaction Service |
| 20 | State Government | Agriculture Department | Uploading of crop cutting data | Transaction Service |
| 21 | State Government | Agriculture Department | Uploading of periodic crop condition report | Transaction Service |
| 22 | State Government | Agricultural Marketing Department | Information on services available at Kisan Mandi | Information Service |
| 23 | State Government | Agricultural Marketing Department | Registration of farmers/ farmers’ group on www.sufalbangla.in web portal to sell their farm produce through SUFAL BANGLA | Transaction Service |
| 24 | State Government | Agricultural Marketing Department | Market information of sale price of farm produce from www.sufalbangla.in web portal. | Information Service |
| 25 | State Government | Agricultural Marketing Department | Application for transport facility for farm produce through ANNADATRI app available at www.wbagrimarketingboard.gov.in and Google play store | Transaction Service |
| 26 | State Government | Agricultural Marketing Department | Information daily price situation of market of different agricultural produce and location of markets throughout the state through www.sufalbangla.in, www.enam.gov.in, www.wbagrimarketingboard.gov.in and www.agmarknet.gov.in | Information Service |
| 27 | State Government | Agricultural Marketing Department | Registration of Farmers/Farmers’ Group/ Farmers Producers Organisation/ Farmers Producers Company at e-NAM to market their produce online at www.enam.gov.in web portal | Transaction Service |
| 28 | State Government | Agricultural Marketing Department | Application for e-permit traders/ entrepreneurs and others through www.wbpermit.neml.in and www.wbagrimarketingboard.gov.in | Transaction Service |
| 29 | State Government | Animal Resources Development Department | Information on dairy related schemes | Information Service |
| 30 | State Government | Animal Resources Development Department | Information on livestock distribution schemes | Information Service |
| 31 | State Government | Backward Classes Welfare Department | Application for caste certificate for SC/ST/OBC | Transaction Service |
| 32 | State Government | Backward Classes Welfare Department | Information on Sabuj Sathi scheme | Information Service |
| 33 | State Government | Backward Classes Welfare Department | Application for Sikshashree scholarship | Transaction Service |
| 34 | State Government | Backward Classes Welfare Department | Information on Taposali Bandhu Pension Scheme | Information Service |
| 35 | State Government | Consumer Affairs Department | Application for consumer related grievances through web portal | Transaction Service |
| 36 | • State Government | Consumer Affairs Department | Information on consumer rights and its’ enforcement | Information Service |
| 37 | State Government | Consumer Affairs Department | Application for registration certificate for packers/importers of package commodities through e-Parimap | Transaction Service |
| 38 | State Government | Consumer Affairs Department | Application for new/renewal of licensee for manufacturer/ dealer/ repairer through e-Parimap | Transaction Service |
| 39 | State Government | Consumer Affairs Department | Information on the WBRTPS Act and enforcement | Information Service |
| 40 | State Government | Co-operation Department | Information on Co-operative Banks and Co-operative Societies schemes | Information Service |
| 41 | State Government | Co-operation Department | Registration of Firms, Societies and Non-Trading Corporations | Transaction Service |
| 42 | State Government | Co-operation Department | Duplicate certificate of Registration of Firms, Societies and Non-Trading Corporations | Information Service |
| 43 | State Government | Co-operation Department | Registration of a proposed Cooperative Society | Transaction Service |
| 44 | State Government | Co-operation Department | Change of name of a Co-operative Society | Information Service |
| 45 | State Government | Co-operation Department | Financial assistance to a Co-operative Society by the State Government | Information Service |
| 46 | State Government | Finance Department | Information on Special Compassionate Appointment (Covid-19) Scheme, 2020 | Information Service |
| 47 | State Government | Finance Department | Application for job through PSC | Transaction Service |
| 48 | State Government | Finance Department | Application for e-Registration of deed through e-Nathikaran | Transaction Service |
| 49 | State Government | Finance Department | Certified copy of registered deed | Transaction Service |
| 50 | State Government | Finance Department | Information on valuation, stamp duty through e-Nathikaran | Information Service |
| 51 | State Government | Finance Department | Application for new of excise licence through e-Abgari | Transaction Service |
| 52 | State Government | Finance Department | Application for renewal of excise licence through e-Abgari | Transaction Service |
| 53 | State Government | Finance Department | Online payment of excise duties/fees. | Transaction Service |
| 54 | State Government | Finance Department | Application for temporary bar licence. | Transaction Service |
| 55 | State Government | Finance Department | Application for country spirit salesman registration | Transaction Service |
| 56 | State Government | Finance Department | Reporting of excise related crimes by citizens using e-Abgari Mobile Apps. | Transaction Service |
| 57 | State Government | Finance Department | Online payment of tax/ fees etc through GRIPS | Transaction Service |
| 58 | State Government | Fire & Emergency Services Department | Fire Licence | Information Service |
| 59 | State Government | Fire & Emergency Services Department | Fire safety certificate | Information Service |
| 60 | State Government | Fisheries Department | Information on fishery development schemes | Information Service |
| 61 | State Government | Fisheries Department | Application for booking of accommodation at BENFISH properties | Transaction Service |
| 62 | State Government | Food & Supplies Department | Registration of farmers for selling paddy at CPCs/societies | Transaction Service |
| 63 | State Government | Food & Supplies Department | Checking of payment status against paddy sold | Information Service |
| 64 | State Government | Food & Supplies Department | Submission of application for digital ration cards | Information Service |
| 65 | State Government | Food & Supplies Department | Online Aadhaar and mobile no. seeding for digital ration card | Transaction Service |
| 66 | State Government | Food & Supplies Department | Information related to food grain entitlements through PDS and display of helpdesk No. | Information Service |
| 67 | State Government | Food Processing Ind. and Horticulture Department | Information on food processing & horticulture schemes | Information Service |
| 68 | State Government | Health & Family Welfare Department | Application for Birth & Death Certificate | Transaction Service |
| 69 | State Government | Health & Family Welfare Department | Application for Janani Suraksha Yojana | Transaction Service |
| 70 | State Government | Health & Family Welfare Department | Application for Maternity Schemes | Transaction Service |
| 71 | State Government | Health & Family Welfare Department | Application for Nikshay Poshan Yojana | Transaction Service |
| 72 | State Government | Health & Family Welfare Department | Application for Family Planning Compensation | Transaction Service |
| 73 | State Government | Health & Family Welfare Department | Application for Janani Shishu Suraksha Karyakram | Transaction Service |
| 74 | State Government | Health & Family Welfare Department | Application for Swasthya Sathi enrollment certificate | Transaction Service |
| 75 | State Government | Health & Family Welfare Department | Application for OPD registration/ appointments | Transaction Service |
| 76 | State Government | Health & Family Welfare Department | Information on test results, bed availability, telemedicine for COVID patients | Information Service |
| 77 | State Government | Health & Family Welfare Department | Information of Blood Test Report | Information Service |
| 78 | State Government | Health & Family Welfare Department | Information on blood availability in blood banks | Information Service |
| 79 | State Government | Health & Family Welfare Department | Information on organ transplant procedure | Information Service |
| 80 | State Government | Health & Family Welfare Department | Online registration for Shishu Sathi | Transaction Service |
| 81 | State Government | Health & Family Welfare Department | Online booking for Ambulance | Transaction Service |
| 82 | State Government | Health & Family Welfare Department | Information on lodging complaints at WBCERC | Information Service |
| 83 | State Government | Higher Education Department | Application for Swami Vivekananda Scholarship | Transaction Service |
| 84 | State Government | Higher Education Department | Application for college admission | Transaction Service |
| 85 | State Government | Higher Education Department | Application for correction of mark sheets | Transaction Service |
| 86 | State Government | Higher Education Department | Downloading of e-learning materials | Information Service |
| 87 | State Government | Higher Education Department | Downloading and submitting of assignments | Information Service |
| 88 | State Government | Home & Hill Affairs Department | Application for permanent residence (Domicile) Certificate | Transaction Service |
| 89 | State Government | Home & Hill Affairs Department | Information on application for Issuance/ renewal/ surrender/ duplicate copy of Firearm License | Information Service |
| 90 | State Government | Home & Hill Affairs Department | Inform for transfer case of arms License | Information Service |
| 91 | State Government | Home & Hill Affairs Department | Gorkha Certificate | Transaction Service |
| 92 | State Government | Home & Hill Affairs Department | Online submission of Form 6/ 7/ 8/8A pertaining to Electrol Roll | Transaction Service |
| 93 | State Government | Home & Hill Affairs Department | Verification Electrol Roll | Transaction Service |
| 94 | State Government | Home & Hill Affairs Department | Information on issuance of new/ renewal of Firecracker manufacturing/ possession/ selling licence. | Information Service |
| 95 | State Government | Home & Hill Affairs Department | Information on issuance of Blasting License | Information Service |
| 96 | State Government | Information & Cultural Affairs Department | Application for Lok Prasar Scheme | Transaction Service |
| 97 | State Government | Irrigation & Waterways Department | Information on agri-irrigation Schemes | Information Service |
| 98 | State Government | Labour Department | Application for registration of Building and other Construction Workers pension scheme | Transaction Service |
| 99 | State Government | Labour Department | Collection of subscription for registration for Building and other Construction Workers pension scheme | Transaction Service |
| 100 | State Government | Labour Department | Application for registration of Transport Workers’ pension scheme | Transaction Service |
| 101 | State Government | Labour Department | Application for Samajik Suraksha Yojana | Transaction Service |
| 102 | State Government | Labour Department | Application for Yuvashree scheme | Transaction Service |
| 103 | State Government | Labour Department | Application for unemployment allowance | Transaction Service |
| 104 | State Government | Labour Department | Application for shops & establishment- new/ renewal of registation | Transaction Service |
| 105 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Application for Mutation/ Conversion | Transaction Service |
| 106 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Application for RoR | Information Service |
| 107 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Application for plot information | Information Service |
| 108 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Application for map services | Information Service |
| 109 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Property information | Information Service |
| 110 | State Government | Law Department | Application for Marriage Certificate | Transaction Service |
| Ill | State Government | Mass Education Extn. & Library Services Department | Information on mass education and library related schemes | Information Service |
| 112 | State Government | Micro, Small & Medium Enterprises and Textiles Department | Application for Karma Sathi scheme | Transaction Service |
| 113 | State Government | Micro, Small & Medium Enterprises and Textiles Department | Application for Banglashree Scheme | Transaction Service |
| 114 | State Government | Minority Affairs & Madrasah Education Department | Application for Aikyashree Scholarship | Transaction Service |
| 115 | State Government | Minority Affairs & Madrasah Education Department | Application for educational loan | Transaction Service |
| 116 | State Government | Minority Affairs & Madrasah Education Department | Application for term loan | Transaction Service |
| 117 | State Government | Minority Affairs & Madrasah Education Department | Application for SHG loan | Transaction Service |
| 118 | State Government | Minority Affairs & Madrasah Education Department | Application for Swami Vivakananda Minority Scholarship | Transaction Service |
| 119 | State Government | Panchayats & Rural Development Department | Information on application for Bangla Awas Yojana | Information Service |
| 120 | State Government | Panchayats & Rural Development Department | Information on Anandadhara scheme | Information Service |
| 121 | State Government | Panchayats & Rural Development Department | Information on MGNREGA works | Information Service |
| 122 | State Government | Panchayats & Rural Development Department | Information on Nirmal Bangla scheme | Information Service |
| 123 | State Government | Panchayats & Rural Development Department | Information on Samabyathi scheme | Information Service |
| 124 | State Government | Panchayats & Rural Development Department | Information on application for NOAPS | Information Service |
| 125 | State Government | Panchayats & Rural Development Department | Information on application for NFBS | Information Service |
| 126 | State Government | Panchayats & Rural Development Department | Information on application for NMBS | Information Service |
| 127 | State Government | Personnel & Administrative Reforms Department | Application for EWS Certificates | Information Service |
| 128 | State Government | Personnel & Administrative Reforms Department | Application for Income Certificate | Transaction Service |
| 129 | State Government | Power Department | Information on Hasir Alo scheme | Information Service |
| 130 | State Government | Power Department | Application LT/HT new electricity connection | Transaction Service |
| 131 | State Government | Power Department | Payment of electricity bill | Transaction Service |
| 132 | State Government | Power Department | New Workman Permit | Transaction Service |
| 133 | State Government | Power Department | New Electrical Supervisor Licence | Transaction Service |
| 134 | State Government | Power Department | Renewal of Electrical Supervisor License | Transaction Service |
| 135 | State Government | Power Department | New Contractor’s Licence | Transaction Service |
| 136 | State Government | Power Department | Renewal of Workman Permit | Transaction Service |
| 137 | State Government | Power Department | New National Supervisor Certificate | Transaction Service |
| 138 | State Government | Power Department | Renewal of National Supervisor Certificate | Transaction Service |
| 139 | State Government | Power Department | Permission for erection of new lift | Transaction Service |
| 140 | State Government | Power Department | New Lift Attendant Authorization | Transaction Service |
| 141 | State Government | Power Department | New Lift Owner’s Licence | Transaction Service |
| 142 | State Government | Power Department | Renewal of Lift Owners Licence | Transaction Service |
| 143 | State Government | Public Health Engineering Department | Information on Drinking Water Schemes | Information Service |
| 144 | State Government | School Education Department | Information on Mid-Day Meal Scheme | Information Service |
| 145 | State Government | School Education Department | Information on teachers’ service appointment related matters | Information Service |
| 146 | State Government | School Education Department | Application for SSC Examination | Information Service |
| 147 | State Government | School Education Department | Information on admission/ scholarships/ correction of mark sheets | Information Service |
| 148 | State Government | School Education Department | Online submission of UDISE data | Transaction Service |
| 149 | State Government | School Education Department | Application of NOC for self-financed schools | Transaction Service |
| 150 | State Government | Self-Help Group & Self-Employment Department | Information on Muktidhara scheme | Information Service |
| 151 | State Government | Self-Help Group & Self-Employment Department | Application for SVSKP | Transaction Service |
| 152 | State Government | Self-Help Group & Self-Employment Department | Application for WBSSP | Transaction Service |
| 153 | State Government | Technical Education, Training & Skill Development Department | Application for Utkarsh Bangla | Transaction Service |
| 154 | State Government | Technical Education, Training & Skill Development Department | Application for Swapno Bhor | Transaction Service |
| 155 | State Government | Tourism Department | Voluntary recognition of Tour and Travel Operators | Transaction Service |
| 156 | State Government | Tourism Department | Renewal of voluntary recognition of Tour and Travel Operators | Transaction Service |
| 157 | State Government | Tourism Department | Cancellation of Registration of approved Tour Operator | Transaction Service |
| 158 | State Government | Tourism Department | Registration of Tourism Unit for getting incentive | Transaction Service |
| 159 | State Government | Transport Department | Application for Gatidhara | Transaction Service |
| 160 | State Government | Transport Department | Online application for new of driving licence | Transaction Service |
| 161 | State Government | Transport Department | Online application for renewal of driving licence | Transaction Service |
| 162 | State Government | Transport Department | Online application for new of conductor licence | Transaction Service |
| 163 | State Government | Transport Department | Online application for renewal of conductor license | Transaction Service |
| 164 | State Government | Transport Department | Online application of registration of vehicles/ two-wheelers | Transaction Service |
| 165 | State Government | Transport Department | Online application for addition/ alternation/ modification of entry in blue book | Transaction Service |
| 166 | State Government | Transport Department | Information for application of permit of contract carriage | Information Service |
| 167 | State Government | Transport Department | Information for Jaladhara scheme | Information Service |
| 168 | State Government | Tribal Development | Application for Jai Johar Pension Scheme | Transaction Service |
| 169 | State Government | Urban Development and Municipal Affairs Department | Payment of Municipal & Corporation Tax | Transaction Service |
| 170 | State Government | Urban Development and Municipal Affairs Department | Application for mutation of holding in municipality/ Municipal Corporation | Transaction Service |
| 171 | State Government | Urban Development and Municipal Affairs Department | Information on municipal / urban services | Information Service |
| 172 | State Government | Urban Development and Municipal Affairs Department | Information for sanction of Building Plans and development permission by KMDA | Information Service |
| 173 | State Government | Urban Development and Municipal Affairs Department | Online Sanction of water connection by ADDA | Transaction Service |
| 174 | State Government | Urban Development and Municipal Affairs Department | Online Sanction of water connection for industrial building in Municipal Areas | Transaction Service |
| 175 | State Government | Urban Development and Municipal Affairs Department | Online Sanction of water connection by SJDA | Transaction Service |
| 176 | State Government | Urban Development and Municipal Affairs Department | Online Sanction of water connection by KMW&SA | Transaction Service |
| 177 | State Government | Urban Development and Municipal Affairs Department | Registration of Birth/ Death at NKDA | Transaction Service |
| 178 | State Government | Urban Development and Municipal Affairs Department | Issuance of Trade Licence by NKDA | Transaction Service |
| 179 | State Government | Urban Development and Municipal Affairs Department | Renewal of Trade Licence by NKDA | Transaction Service |
| 180 | State Government | Urban Development and Municipal Affairs Department | Issuance of Trade Licence in municipal areas | Transaction Service |
| 181 | State Government | Urban Development and Municipal Affairs Department | Conversion of provisional to Permanent Trade Licence in municipal areas | Transaction Service |
| 182 | State Government | Urban Development and Municipal Affairs Department | Renewal of Trade Licence in municipal areas | Transaction Service |
| 183 | State Government | Urban Development and Municipal Affairs Department | Information on issuance of new of occupancy/partial occupancy Certificate by NKDA | Information Service |
| 184 | State Government | Urban Development and Municipal Affairs Department | Information of renewal of partial occupancy Certificate by NKDA | Information Service |
| 185 | State Government | Urban Development and Municipal Affairs Department | Payment of property tax of KMC (for KMC area only) | Transaction Service |
| 186 | State Government | Urban Development and Municipal Affairs Department | Fees for licence & renewal of KMC (for KMC area only) | Transaction Service |
| 187 | State Government | Urban Development and Municipal Affairs Department | Payment of all bills (PD Bill, FS Bill etc.) (for KMC area only) | Transaction Service |
| 188 | State Government | Urban Development and Municipal Affairs Department | Online KMC services regarding building/ water supply/ drainage/ advertisement (for KMC area only) | Transaction Service |
| 189 | State Government | Urban Development and Municipal Affairs Department | Application of Birth certificate in KMC area (for KMC area only) | Transaction Service |
| 190 | State Government | Urban Development and Municipal Affairs Department | Market/ park/ bustee/ parking/ survay & estate/ amusement (renewal) related issues (for KMC area only) | Transaction Service |
| 191 | State Government | Urban Development and Municipal Affairs Department | Online grievance registration in KMC areas (for KMC area only) | Transaction Service |
| 192 | State Government | Water Resources Investigation & Development Department | Information on Jal Dharo-Jal Bharo scheme | Information Service |
| 193 | State Government | Women & Child Development and Social Welfare Department | Information on Manobik (Disability) scheme | Information Service |
| 194 | State Government | Women & Child Development and Social Welfare Department | Information on old age pension under Jai Bangla | Information Service |
| 195 | State Government | Women & Child Development and Social Welfare Department | Information on widow pension under Jai Bangla | Information Service |
| 196 | State Government | Women & Child Development and Social Welfare Department | Information on tribal pension under Jai Bangla | Information Service |
| 197 | State Government | Women & Child Development and Social Welfare Department | Information on application for disability certificate | Information Service |
| 198 | State Government | Women & Child Development and Social Welfare Department | Information on application for Kanyashree | Information Service |
| 199 | State Government | Women & Child Development and Social Welfare Department | Information on application for Rupashree | Information Service |
| 200 | State Government | Youth Services and Sports Department | Information on application for Khelasree scheme | Information Service |
| 201 | State Government | Youth Services and Sports Department | Information on application for Club Grant | Information Service |
| 202 | State Government | CMO Grievance Cell | Receiving of public grievance for forwarding to CMO through email | Transaction Service |