Patient Care Service

IPD and OPD treatment as well as diagnosis, are referred to as patient care services in hospitals.

Different Services to All Patients attending at District Hospitals

State government is committed to provide different services (procedure and diagnostic) to all patients attending at District Hospitals of the State of West Bengal.
West Bengal Medicare Service Persons and Medicare Service Institutions (Prevention of Violence and Damage to Property) Act, 2009

An Act to prohibit violence against medicare service persons and damage to property in medicare service institutions and for matters connected therewith and incidental thereto.
West Bengal Rural Health Regulatory Authority Act, 2009

An Act to establish the West Bengal Rural Health Regulatory Authority for regulating and registering the diploma holders in rural health care.
Cataract Surgeries at Free of Cost in Govt. Hospitals

Conducting Cataract Surgeries free of cost for the patients is a mandate of the NPCB, whether it is conducted in Govt. hospital or in the hospitals of partner NGOs.
Guidelines for Treatment of Burn cases due to Acid Attacks

Action may be taken against hospital/ clinic for refusal to treat victims of acid attacks in contravention of the provisions of Section 357C of the Code of Criminal Procedure, 1973.
New Protocol for Deployment of Staff Nurses in Hospitals

Staff Nurses deployed in OPDs (except Gynecological and Obstetrics) should be withdrawn immediately and be utilized for the in-patient services as per requirement of the Institution.
National Guidelines for Deworming in Pregnancy

Deworming of all pregnant women would be carried out in our State as per National Guidelines for Deworming in Pregnancy module.
Setting up of Emergency Observation Ward in Govt. Hospitals

Projects for establishing Emergency Observation Ward (EOW) has been decided in all Govt Hospitals in three Phases. a. Protocol implementation phase, b. Financial implication phase, c. Human resource recruitment phase.
Mandatory Prescription of Combination Drugs in Generic Names

Doctors are to prescribe combination drugs with two molecules in generic names in the OPD, IPD and also in emergency department in the interest of better patient care services.
Revised Operational Strategy for Oral Iron for Pregnant Women

Under the National Iron + Initiative, iron and folic acid supplementation is being given across life stages including pregnant, lactating women and adolescent girls at health facilities and during outreach activities.
Campaign regarding Withdrawal of User Charges at Hospitals

Paying beds and cabins have now been converted into free beds. Superintendent of hospitals should allot these free beds for maternity, paediatrics and other IPD services to ease out congestion.
Free Diagnostics, Pathology, Therapeutic & Surgeries and Beds

User charges imposed in all the secondary and primary hospitals of the State is withdrawn to allow free diagnostics, pathology, therapeutic & surgeries and beds.
Provision of Safe Abortion Care Services

Safe Abortion Care Services will be provided through empanelled Private registered Medical Practitioners at public health facilities which do not have CAC trained MOs till date or will not be provided with CAC trained MOs in 2014-15.
Executive Committee Meeting for DH&FWS and RKS in Districts

CMOHs will hold meeting with Superintendent of Secondary Hospitals on a fixed day of every month to review the civil & electrical works, hospital performance and sort out the issues raised in RKS meetings.
Information regarding Antenatal Clinic

Antenatal Clinic will start from 2-00 pm and will remain open up to 4-00 pm in addition to the routine OPD services as before from 9-00 am onwards at the PHC, BPHC & RH twice weekly on Monday and Friday as a value-added service.
Clinical Laboratory for Primary and Secondary Care Hospitals

As per recommendation of the Multi-disciplinary Expert Group, there will be one single central clinical laboratory at those secondary and primary care hospitals for more patient friendly approach.

West Bengal Government Circulars

WBSR, WBFR, WBTR, Loans, Advances, GPF, Group Insurance, Health, Judicial, DFPR, Education, Pension, Accounting Rules, Miscellaneous Govt. Circulars. Table View