Setting up of Bangla Sahayata Kendras (BSK) in West Bengal

The entire project of BSK is funded by the state government and no fee will be required to be paid for availing of the online services or for getting any information from government departments through these kendras.

Setting up of 3416 nos. BSK vide No. 571-CS dated 02.07.2021

Setting up of 726 nos. BSK vide No. 356-CS dated 16.10.2020

Government of West Bengal
Office of the Chief Secretary
Nabanna, Howrah

Memo No.: 352-CS/2020 Dated: 14.10.2020

NOTIFICATION

West Bengal has been the pioneer State in providing digital and online services to its citizens even at the grass root level. In order to make these services available to every citizen at no cost, the state government has set up Bangla Sahayata Kendras (BSK) all over the state. These kendras will be within the reach of people in rural as well as urban areas. The entire project of BSK is funded by the state government and no fee will be required to be paid for availing of the online services or for getting any information from government departments through these kendras.

In view of the above, vide notification No. 185-P&AR/IT-03/2017 Dated 12/10/2020 the state government has already cancelled its earlier authorization issued to CSC-SPV to render digital and online services through its CSCs/ Tathya Mitra Kendras against realization of user charges.

Now, people of the State can have access to all welfare schemes of the state government and obtain information about government programmes and schemes from these centers at no cost.

Accordingly, it’s made mandatory for all state government departments to render all its digital and online services through these centers to the public.

This order will take immediate effect.

List of services enclosed

Sd/- Chief Secretary

No. 352-CS dated 14.10.2020, Source

LIST OF SERVICES PROVIDED THROUGH BANGLA SAHAYATA KENDRA-1

Sl. No.Organization TypeName of Service ProviderServicesService Type
1State GovernmentAgriculture DepartmentRegistration of farmers and modification of uploaded data for Shashya Bima through BSB appTransaction Service
2State GovernmentAgriculture DepartmentDownloading Shashya Bima certificateTransaction Service
3State GovernmentAgriculture DepartmentRegistration of farmers under Bangla Krishi Sinchayee scheme and scheduling of joint inspection, issuance of supply order through WBPMKSY portal and BHUBAN appTransaction Service
4State GovernmentAgriculture DepartmentApplication for Kisan Credit Card (KCC)Transaction Service
5State GovernmentAgriculture DepartmentApplication for getting ex-gratia benefit on death of farmer pensionerTransaction Service
6State GovernmentAgriculture DepartmentApplication for change of name of legal heirs of pensionerTransaction Service
7State GovernmentAgriculture DepartmentApplication for Krishak Bandhu schemeInformation Service
8State GovernmentAgriculture DepartmentApplications for subsidy for purchase of new agricultural implementsInformation Service
9State GovernmentAgriculture DepartmentDownloading Soil Health CardTransaction Service
10State GovernmentAgriculture DepartmentInformation on cultivation practices, Q&A on pests and diseases, weather forecastInformation Service
11State GovernmentAgriculture DepartmentApplication for issue of new fertilizer licenceTransaction Service
12State GovernmentAgriculture DepartmentApplication for renewal/ modification of fertilizer licenceTransaction Service
13State GovernmentAgriculture DepartmentApplication for new of seed licenseTransaction Service
14State GovernmentAgriculture DepartmentApplication for renewal of seed licenceTransaction Service
15State GovernmentAgriculture DepartmentApplication for modification of seed licenceTransaction Service
16State GovernmentAgriculture DepartmentApplication for new insecticide licence.Transaction Service
17State GovernmentAgriculture DepartmentApplication for renewal insecticide licence.Transaction Service
18State GovernmentAgriculture DepartmentApplication for modification insecticide licence.Transaction Service
19State GovernmentAgriculture DepartmentApplication for subsidy against new agricultural implements, setting up of CHC, oil expeller mill, Dal mill etc.Transaction Service
20State GovernmentAgriculture DepartmentUploading of crop cutting dataTransaction Service
21State GovernmentAgriculture DepartmentUploading of periodic crop condition reportTransaction Service
22State GovernmentAgricultural Marketing DepartmentInformation on services available at Kisan MandiInformation Service
23State GovernmentAgricultural Marketing DepartmentRegistration of farmers/ farmers’ group on www.sufalbangla.in web portal to sell their farm produce through SUFAL BANGLATransaction Service
24State GovernmentAgricultural Marketing DepartmentMarket information of sale price of farm produce from www.sufalbangla.in web portal.Information Service
25State GovernmentAgricultural Marketing DepartmentApplication for transport facility for farm produce through ANNADATRI app available at www.wbagrimarketingboard.gov.in and Google play storeTransaction Service
26State GovernmentAgricultural Marketing DepartmentInformation daily price situation of market of different agricultural produce and location of markets throughout the state through www.sufalbangla.in, www.enam.gov.in, www.wbagrimarketingboard.gov.in and www.agmarknet.gov.inInformation Service
27State GovernmentAgricultural Marketing DepartmentRegistration of Farmers/Farmers’ Group/ Farmers Producers Organisation/ Farmers Producers Company at e-NAM to market their produce online at www.enam.gov.in web portalTransaction Service
28State GovernmentAgricultural Marketing DepartmentApplication for e-permit traders/ entrepreneurs and others through www.wbpermit.neml.in and www.wbagrimarketingboard.gov.inTransaction Service
29State GovernmentAnimal Resources Development DepartmentInformation on dairy related schemesInformation Service
30State GovernmentAnimal Resources Development DepartmentInformation on livestock distribution schemesInformation Service
31State GovernmentBackward Classes Welfare DepartmentApplication for caste certificate for SC/ST/OBCTransaction Service
32State GovernmentBackward Classes Welfare DepartmentInformation on Sabuj Sathi schemeInformation Service
33State GovernmentBackward Classes Welfare DepartmentApplication for Sikshashree scholarshipTransaction Service
34State GovernmentBackward Classes Welfare DepartmentInformation on Taposali Bandhu Pension SchemeInformation Service
35State GovernmentConsumer Affairs DepartmentApplication for consumer related grievances through web portalTransaction Service
36• State GovernmentConsumer Affairs DepartmentInformation on consumer rights and its’ enforcementInformation Service
37State GovernmentConsumer Affairs DepartmentApplication for registration certificate for packers/importers of package commodities through e-ParimapTransaction Service
38State GovernmentConsumer Affairs DepartmentApplication for new/renewal of licensee for manufacturer/ dealer/ repairer through e-ParimapTransaction Service
39State GovernmentConsumer Affairs DepartmentInformation on the WBRTPS Act and enforcementInformation Service
40State GovernmentCo-operation DepartmentInformation on Co-operative Banks and Co-operative Societies schemesInformation Service
41State GovernmentCo-operation DepartmentRegistration of Firms, Societies and Non-Trading CorporationsTransaction Service
42State GovernmentCo-operation DepartmentDuplicate certificate of Registration of Firms, Societies and Non-Trading CorporationsInformation Service
43State GovernmentCo-operation DepartmentRegistration of a proposed Co­operative SocietyTransaction Service
44State GovernmentCo-operation DepartmentChange of name of a Co-operative SocietyInformation Service
45State GovernmentCo-operation DepartmentFinancial assistance to a Co-operative Society by the State GovernmentInformation Service
46State GovernmentFinance DepartmentInformation on Special Compassionate Appointment (Covid-19) Scheme, 2020Information Service
47State GovernmentFinance DepartmentApplication for job through PSCTransaction Service
48State GovernmentFinance DepartmentApplication for e-Registration of deed through e-NathikaranTransaction Service
49State GovernmentFinance DepartmentCertified copy of registered deedTransaction Service
50State GovernmentFinance DepartmentInformation on valuation, stamp duty through e-NathikaranInformation Service
51State GovernmentFinance DepartmentApplication for new of excise licence through e-AbgariTransaction Service
52State GovernmentFinance DepartmentApplication for renewal of excise licence through e-AbgariTransaction Service
53State GovernmentFinance DepartmentOnline payment of excise duties/fees.Transaction Service
54State GovernmentFinance DepartmentApplication for temporary bar licence.Transaction Service
55State GovernmentFinance DepartmentApplication for country spirit salesman registrationTransaction Service
56State GovernmentFinance DepartmentReporting of excise related crimes by citizens using e-Abgari Mobile Apps.Transaction Service
57State GovernmentFinance DepartmentOnline payment of tax/ fees etc through GRIPSTransaction Service
58State GovernmentFire & Emergency Services DepartmentFire LicenceInformation Service
59State GovernmentFire & Emergency Services DepartmentFire safety certificateInformation Service
60State GovernmentFisheries DepartmentInformation on fishery development schemesInformation Service
61State GovernmentFisheries DepartmentApplication for booking of accommodation at BENFISH propertiesTransaction Service
62State GovernmentFood & Supplies DepartmentRegistration of farmers for selling paddy at CPCs/societiesTransaction Service
63State GovernmentFood & Supplies DepartmentChecking of payment status against paddy soldInformation Service
64State GovernmentFood & Supplies DepartmentSubmission of application for digital ration cardsInformation Service
65State GovernmentFood & Supplies DepartmentOnline Aadhaar and mobile no. seeding for digital ration cardTransaction Service
66State GovernmentFood & Supplies DepartmentInformation related to food grain entitlements through PDS and display of helpdesk No.Information Service
67State GovernmentFood Processing Ind. and Horticulture DepartmentInformation on food processing & horticulture schemesInformation Service
68State GovernmentHealth & Family Welfare DepartmentApplication for Birth & Death CertificateTransaction Service
69State GovernmentHealth & Family Welfare DepartmentApplication for Janani Suraksha YojanaTransaction Service
70State GovernmentHealth & Family Welfare DepartmentApplication for Maternity SchemesTransaction Service
71State GovernmentHealth & Family Welfare DepartmentApplication for Nikshay Poshan YojanaTransaction Service
72State GovernmentHealth & Family Welfare DepartmentApplication for Family Planning CompensationTransaction Service
73State GovernmentHealth & Family Welfare DepartmentApplication for Janani Shishu Suraksha KaryakramTransaction Service
74State GovernmentHealth & Family Welfare DepartmentApplication for Swasthya Sathi enrollment certificateTransaction Service
75State GovernmentHealth & Family Welfare DepartmentApplication for OPD registration/ appointmentsTransaction Service
76State GovernmentHealth & Family Welfare DepartmentInformation on test results, bed availability, telemedicine for COVID patientsInformation Service
77State GovernmentHealth & Family Welfare DepartmentInformation of Blood Test ReportInformation Service
78State GovernmentHealth & Family Welfare DepartmentInformation on blood availability in blood banksInformation Service
79State GovernmentHealth & Family Welfare DepartmentInformation on organ transplant procedureInformation Service
80State GovernmentHealth & Family Welfare DepartmentOnline registration for Shishu SathiTransaction Service
81State GovernmentHealth & Family Welfare DepartmentOnline booking for AmbulanceTransaction Service
82State GovernmentHealth & Family Welfare DepartmentInformation on lodging complaints at WBCERCInformation Service
83State GovernmentHigher Education DepartmentApplication for Swami Vivekananda ScholarshipTransaction Service
84State GovernmentHigher Education DepartmentApplication for college admissionTransaction Service
85State GovernmentHigher Education DepartmentApplication for correction of mark sheetsTransaction Service
86State GovernmentHigher Education DepartmentDownloading of e-learning materialsInformation Service
87State GovernmentHigher Education DepartmentDownloading and submitting of assignmentsInformation Service
88State GovernmentHome & Hill Affairs DepartmentApplication for permanent residence (Domicile) CertificateTransaction Service
89State GovernmentHome & Hill Affairs DepartmentInformation on application for Issuance/ renewal/ surrender/ duplicate copy of Firearm LicenseInformation Service
90State GovernmentHome & Hill Affairs DepartmentInform for transfer case of arms LicenseInformation Service
91State GovernmentHome & Hill Affairs DepartmentGorkha CertificateTransaction Service
92State GovernmentHome & Hill Affairs DepartmentOnline submission of Form 6/ 7/ 8/8A pertaining to Electrol RollTransaction Service
93State GovernmentHome & Hill Affairs DepartmentVerification Electrol RollTransaction Service
94State GovernmentHome & Hill Affairs DepartmentInformation on issuance of new/ renewal of Firecracker manufacturing/ possession/ selling licence.Information Service
95State GovernmentHome & Hill Affairs DepartmentInformation on issuance of Blasting LicenseInformation Service
96State GovernmentInformation & Cultural Affairs DepartmentApplication for Lok Prasar SchemeTransaction Service
97State GovernmentIrrigation & Waterways DepartmentInformation on agri-irrigation SchemesInformation Service
98State GovernmentLabour DepartmentApplication for registration of Building and other Construction Workers pension schemeTransaction Service
99State GovernmentLabour DepartmentCollection of subscription for registration for Building and other Construction Workers pension schemeTransaction Service
100State GovernmentLabour DepartmentApplication for registration of Transport Workers’ pension schemeTransaction Service
101State GovernmentLabour DepartmentApplication for Samajik Suraksha YojanaTransaction Service
102State GovernmentLabour DepartmentApplication for Yuvashree schemeTransaction Service
103State GovernmentLabour DepartmentApplication for unemployment allowanceTransaction Service
104State GovernmentLabour DepartmentApplication for shops & establishment- new/ renewal of registationTransaction Service
105State GovernmentLand & Land Reforms and Refugee Relief & Rehabilitation DepartmentApplication for Mutation/ ConversionTransaction Service
106State GovernmentLand & Land Reforms and Refugee Relief & Rehabilitation DepartmentApplication for RoRInformation Service
107State GovernmentLand & Land Reforms and Refugee Relief & Rehabilitation DepartmentApplication for plot informationInformation Service
108State GovernmentLand & Land Reforms and Refugee Relief & Rehabilitation DepartmentApplication for map servicesInformation Service
109State GovernmentLand & Land Reforms and Refugee Relief & Rehabilitation DepartmentProperty informationInformation Service
110State GovernmentLaw DepartmentApplication for Marriage CertificateTransaction Service
IllState GovernmentMass Education Extn. & Library Services DepartmentInformation on mass education and library related schemesInformation Service
112State GovernmentMicro, Small & Medium Enterprises and Textiles DepartmentApplication for Karma Sathi schemeTransaction Service
113State GovernmentMicro, Small & Medium Enterprises and Textiles DepartmentApplication for Banglashree SchemeTransaction Service
114State GovernmentMinority Affairs & Madrasah Education DepartmentApplication for Aikyashree ScholarshipTransaction Service
115State GovernmentMinority Affairs & Madrasah Education DepartmentApplication for educational loanTransaction Service
116State GovernmentMinority Affairs & Madrasah Education DepartmentApplication for term loanTransaction Service
117State GovernmentMinority Affairs & Madrasah Education DepartmentApplication for SHG loanTransaction Service
118State GovernmentMinority Affairs & Madrasah Education DepartmentApplication for Swami Vivakananda Minority ScholarshipTransaction Service
119State GovernmentPanchayats & Rural Development DepartmentInformation on application for Bangla Awas YojanaInformation Service
120State GovernmentPanchayats & Rural Development DepartmentInformation on Anandadhara schemeInformation Service
121State GovernmentPanchayats & Rural Development DepartmentInformation on MGNREGA worksInformation Service
122State GovernmentPanchayats & Rural Development DepartmentInformation on Nirmal Bangla schemeInformation Service
123State GovernmentPanchayats & Rural Development DepartmentInformation on Samabyathi schemeInformation Service
124State GovernmentPanchayats & Rural Development DepartmentInformation on application for NOAPSInformation Service
125State GovernmentPanchayats & Rural Development DepartmentInformation on application for NFBSInformation Service
126State GovernmentPanchayats & Rural Development DepartmentInformation on application for NMBSInformation Service
127State GovernmentPersonnel & Administrative Reforms DepartmentApplication for EWS CertificatesInformation Service
128State GovernmentPersonnel & Administrative Reforms DepartmentApplication for Income CertificateTransaction Service
129State GovernmentPower DepartmentInformation on Hasir Alo schemeInformation Service
130State GovernmentPower DepartmentApplication LT/HT new electricity connectionTransaction Service
131State GovernmentPower DepartmentPayment of electricity billTransaction Service
132State GovernmentPower DepartmentNew Workman PermitTransaction Service
133State GovernmentPower DepartmentNew Electrical Supervisor LicenceTransaction Service
134State GovernmentPower DepartmentRenewal of Electrical Supervisor LicenseTransaction Service
135State GovernmentPower DepartmentNew Contractor’s LicenceTransaction Service
136State GovernmentPower DepartmentRenewal of Workman PermitTransaction Service
137State GovernmentPower DepartmentNew National Supervisor CertificateTransaction Service
138State GovernmentPower DepartmentRenewal of National Supervisor CertificateTransaction Service
139State GovernmentPower DepartmentPermission for erection of new liftTransaction Service
140State GovernmentPower DepartmentNew Lift Attendant AuthorizationTransaction Service
141State GovernmentPower DepartmentNew Lift Owner’s LicenceTransaction Service
142State GovernmentPower DepartmentRenewal of Lift Owners LicenceTransaction Service
143State GovernmentPublic Health Engineering DepartmentInformation on Drinking Water SchemesInformation Service
144State GovernmentSchool Education DepartmentInformation on Mid-Day Meal SchemeInformation Service
145State GovernmentSchool Education DepartmentInformation on teachers’ service appointment related mattersInformation Service
146State GovernmentSchool Education DepartmentApplication for SSC ExaminationInformation Service
147State GovernmentSchool Education DepartmentInformation on admission/ scholarships/ correction of mark sheetsInformation Service
148State GovernmentSchool Education DepartmentOnline submission of UDISE dataTransaction Service
149State GovernmentSchool Education DepartmentApplication of NOC for self-financed schoolsTransaction Service
150State GovernmentSelf-Help Group & Self-Employment DepartmentInformation on Muktidhara schemeInformation Service
151State GovernmentSelf-Help Group & Self-Employment DepartmentApplication for SVSKPTransaction Service
152State GovernmentSelf-Help Group & Self-Employment DepartmentApplication for WBSSPTransaction Service
153State GovernmentTechnical Education, Training & Skill Development DepartmentApplication for Utkarsh BanglaTransaction Service
154State GovernmentTechnical Education, Training & Skill Development DepartmentApplication for Swapno BhorTransaction Service
155State GovernmentTourism DepartmentVoluntary recognition of Tour and Travel OperatorsTransaction Service
156State GovernmentTourism DepartmentRenewal of voluntary recognition of Tour and Travel OperatorsTransaction Service
157State GovernmentTourism DepartmentCancellation of Registration of approved Tour OperatorTransaction Service
158State GovernmentTourism DepartmentRegistration of Tourism Unit for getting incentiveTransaction Service
159State GovernmentTransport DepartmentApplication for GatidharaTransaction Service
160State GovernmentTransport DepartmentOnline application for new of driving licenceTransaction Service
161State GovernmentTransport DepartmentOnline application for renewal of driving licenceTransaction Service
162State GovernmentTransport DepartmentOnline application for new of conductor licenceTransaction Service
163State GovernmentTransport DepartmentOnline application for renewal of conductor licenseTransaction Service
164State GovernmentTransport DepartmentOnline application of registration of vehicles/ two-wheelersTransaction Service
165State GovernmentTransport DepartmentOnline application for addition/ alternation/ modification of entry in blue bookTransaction Service
166State GovernmentTransport DepartmentInformation for application of permit of contract carriageInformation Service
167State GovernmentTransport DepartmentInformation for Jaladhara schemeInformation Service
168State GovernmentTribal DevelopmentApplication for Jai Johar Pension SchemeTransaction Service
169State GovernmentUrban Development and Municipal Affairs DepartmentPayment of Municipal & Corporation TaxTransaction Service
170State GovernmentUrban Development and Municipal Affairs DepartmentApplication for mutation of holding in municipality/ Municipal CorporationTransaction Service
171State GovernmentUrban Development and Municipal Affairs DepartmentInformation on municipal / urban servicesInformation Service
172State GovernmentUrban Development and Municipal Affairs DepartmentInformation for sanction of Building Plans and development permission by KMDAInformation Service
173State GovernmentUrban Development and Municipal Affairs DepartmentOnline Sanction of water connection by ADDATransaction Service
174State GovernmentUrban Development and Municipal Affairs DepartmentOnline Sanction of water connection for industrial building in Municipal AreasTransaction Service
175State GovernmentUrban Development and Municipal Affairs DepartmentOnline Sanction of water connection by SJDATransaction Service
176State GovernmentUrban Development and Municipal Affairs DepartmentOnline Sanction of water connection by KMW&SATransaction Service
177State GovernmentUrban Development and Municipal Affairs DepartmentRegistration of Birth/ Death at NKDATransaction Service
178State GovernmentUrban Development and Municipal Affairs DepartmentIssuance of Trade Licence by NKDATransaction Service
179State GovernmentUrban Development and Municipal Affairs DepartmentRenewal of Trade Licence by NKDATransaction Service
180State GovernmentUrban Development and Municipal Affairs DepartmentIssuance of Trade Licence in municipal areasTransaction Service
181State GovernmentUrban Development and Municipal Affairs DepartmentConversion of provisional to Permanent Trade Licence in municipal areasTransaction Service
182State GovernmentUrban Development and Municipal Affairs DepartmentRenewal of Trade Licence in municipal areasTransaction Service
183State GovernmentUrban Development and Municipal Affairs DepartmentInformation on issuance of new of occupancy/partial occupancy Certificate by NKDAInformation Service
184State GovernmentUrban Development and Municipal Affairs DepartmentInformation of renewal of partial occupancy Certificate by NKDAInformation Service
185State GovernmentUrban Development and Municipal Affairs DepartmentPayment of property tax of KMC (for KMC area only)Transaction Service
186State GovernmentUrban Development and Municipal Affairs DepartmentFees for licence & renewal of KMC (for KMC area only)Transaction Service
187State GovernmentUrban Development and Municipal Affairs DepartmentPayment of all bills (PD Bill, FS Bill etc.) (for KMC area only)Transaction Service
188State GovernmentUrban Development and Municipal Affairs DepartmentOnline KMC services regarding building/ water supply/ drainage/ advertisement (for KMC area only)Transaction Service
189State GovernmentUrban Development and Municipal Affairs DepartmentApplication of Birth certificate in KMC area (for KMC area only)Transaction Service
190State GovernmentUrban Development and Municipal Affairs DepartmentMarket/ park/ bustee/ parking/ survay & estate/ amusement (renewal) related issues (for KMC area only)Transaction Service
191State GovernmentUrban Development and Municipal Affairs DepartmentOnline grievance registration in KMC areas (for KMC area only)Transaction Service
192State GovernmentWater Resources Investigation & Development DepartmentInformation on Jal Dharo-Jal Bharo schemeInformation Service
193State GovernmentWomen & Child Development and Social Welfare DepartmentInformation on Manobik (Disability) schemeInformation Service
194State GovernmentWomen & Child Development and Social Welfare DepartmentInformation on old age pension under Jai BanglaInformation Service
195State GovernmentWomen & Child Development and Social Welfare DepartmentInformation on widow pension under Jai BanglaInformation Service
196State GovernmentWomen & Child Development and Social Welfare DepartmentInformation on tribal pension under Jai BanglaInformation Service
197State GovernmentWomen & Child Development and Social Welfare DepartmentInformation on application for disability certificateInformation Service
198State GovernmentWomen & Child Development and Social Welfare DepartmentInformation on application for KanyashreeInformation Service
199State GovernmentWomen & Child Development and Social Welfare DepartmentInformation on application for RupashreeInformation Service
200State GovernmentYouth Services and Sports DepartmentInformation on application for Khelasree schemeInformation Service
201State GovernmentYouth Services and Sports DepartmentInformation on application for Club GrantInformation Service
202State GovernmentCMO Grievance CellReceiving of public grievance for forwarding to CMO through emailTransaction Service

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