Consumer Affairs

State Consumer Disputes Redressal Commission, 21 Consumer Disputes Redressal Forum, the Directorate of Legal Metrology and Directorate of Consumer Affairs & Fair Business Practices are functioning under this Department.

How to Lodge your Grievance in Consumer Affairs Web Portal

After successful registration you will get an Acknowledgement number in the box. After clicking ‘ok’ in that box you will be redirected to Grievance posting form as shown in Step-4.

West Bengal Right to Public Services Bill, 2013

The West Bengal Right to Public Services Bill 2013 was unanimously passed in the state Assembly to improve public service delivery mechanism and to reduce corruption.