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Consumer Affairs

State Consumer Disputes Redressal Commission, 21 Consumer Disputes Redressal Forum, the Directorate of Legal Metrology and Directorate of Consumer Affairs & Fair Business Practices are functioning under this Department.

  • Recruitment Rules for Joint Registrar and Registrar under Consumer Affairs

  • Download Consumer Guide / Upovokta Sahayika / উপভোক্তা সহায়িকা

  • Inspection, Verification and Stamping of Weights and Measures

  • Recruitment Rules of Assistant Director and Deputy Assistant Director, Consumer Affairs and Fair Business Practices

  • Recruitment Rules to the Group B post of Consumer Welfare Officer

  • Consumer Assistance Bureau in West Bengal

  • West Bengal Direct Selling Guidelines, 2018

  • West Bengal Legal Metrology (Enforcement) Rules, 2011

  • How to Lodge your Grievance in Consumer Affairs Web Portal

  • West Bengal Right to Public Services Rules, 2013

  • West Bengal Right to Public Services Act, 2013

  • West Bengal Right to Public Services Bill, 2013

  • Index of Government Circulars, Notifications

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