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Consumer Affairs

State Consumer Disputes Redressal Commission, 21 Consumer Disputes Redressal Forum, the Directorate of Legal Metrology and Directorate of Consumer Affairs & Fair Business Practices are functioning under this Department.

  • 100 dt. 02.02.2022 Inspection, Verification and Stamping of Weights and Measures
  • 306-CAD dt. 27.01.2021 Recruitment Rules for Joint Registrar and Registrar under Consumer Affairs
  • 3749-CA dt. 31.08.2018 Consumer Assistance Bureau in West Bengal
  • 2287-CA dt. 05.07.2018 West Bengal Direct Selling Guidelines, 2018
  • 2565-CA dt. 07.10.2013 West Bengal Right to Public Services Rules, 2013
  • 1492-L dt. 27.09.2013 West Bengal Right to Public Services Act, 2013
  • 1627-CA dt. 02.09.2004 Recruitment Rules to the Group B post of Consumer Welfare Officer
  • 185-CA dt. 11.02.2003 Recruitment Rules of Assistant Director and Deputy Assistant Director, Consumer Affairs and Fair Business Practices
  • Consumer-Guide Download Consumer Guide / Upovokta Sahayika / উপভোক্তা সহায়িকা
  • West-Bengal-Legal-Metrology-Enforcement-Rules-2011 West Bengal Legal Metrology (Enforcement) Rules, 2011
  • Consumer-Affairs-Lodge-Complaint How to Lodge your Grievance in Consumer Affairs Web Portal
  • est-Bengal-Right-Public-Services-Bill-2013 West Bengal Right to Public Services Bill, 2013
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