Service Rule

Service Rules are regulations governing the employment conditions of government or organizational employees. They define duties, rights, promotions, leaves, conduct, disciplinary actions, retirement policies, and other workplace norms to ensure efficient administration and accountability.

West Bengal Right to Public Services Rules, 2013

Department concerned or the authority or body or institution of self government or any other Public Authority, shall maintain the current status of the applications on its website and shall update it on a daily basis.

West Bengal Goods and Services Tax Rules, 2017

Every registered person shall display his GST Identification Number on the name board exhibited at the entry of his principal place of business and at every additional place or places of business.

West Bengal Secretariat Manual

Since 2005, there have been many changes in the functioning of the Government requiring modification in Secretarial Procedure. Over time, governance has witnessed a number of reforms. Introduction of e-Office in particular and IT enabled services in general has inculcated changes in office procedure.