Empanelment of Apollo Gleneagles Hospital is Discontinued

Government of West Bengal
Finance Department
Medical Cell

No. 1755-F(H/MED) Date 23.03.2017


The Apollo Gleneagles Hospital, Kolkata (Code no 0411004) is empanelled Health Care Organisation under West Bengal Health Scheme. For some times past Several Complaints/ allegations of the following nature have been received by this department from different beneficiaries/ departments against Apollo Gleneagles Hospital, Kolkata:

Whereas it has been found on enquiry and on scrutiny of bills for medical reimbursement claims of beneficiaries who have been treated under West Bengal Health Scheme – 2008 at Apollo Gleneagles Hospital, Kolkata (HCO) that the said HCO has been charging extra amount from the beneficiaries under the West Bengal Health Scheme over and above the approved rates which is contrary to the provisions of the Memorandum of Association reached between the Government and the HCO;

Whereas it has been found that Doctors of OPD clinic are reluctant to accept Government approved rate and charge much higher rate and the difference amount between the approved rate for surgery and the surgeons’ claim is realised from the beneficiaries;

Whereas it appears that the HCO recommended unnecessary extra procedures and tests in several cases which are contrary to the provision of the agreement;

Whereas the HCO has been prescribing costly antibiotics and consumables on most of the times without any justification;

Whereas the HCO has not been providing Original Tax Invoices for the Implants used and also does not submit the same in spite of several request from the Medical Cell/ different government departments causing much harassment to the beneficiaries;

Where is it appears that the Apollo Gleneagles Hospital, Kolkata has failed to provide Cashless Facility to the Government Employees and Pensioners without assigning any valid reasons for the same.

In view of the above, the Governor is hereby pleased to discontinue with immediate effect empanelment of Apollo Gleneagles Hospital, Kolkata, vide No. 939-F(MED)WB, Dtd. 21.10.2016 under West Bengal Health For All Employees and Pensioners Cashless Medical Treatment Scheme, 2014.

By order of the Governor

Principal Secreatry to the
Government of West Bengal

No. 1755-F dated 23.03.2017, Source

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