Stipulated Time Limit for rendering Services by Home and Hill Affairs
GOVERNMENT OF WEST BENGAL
HOME & HILL AFFAIRS DEPARTMENT
PUBLIC GRIEVANCE CELL
NABANNA, 325 SARAT CHATTERJEE ROAD
HOWRAH – 711 102
No. 31-P(PG)/2P(RTPSA)-01/2020 Dated: 03.03.2020
NOTIFICATION
In exercise of power conferred hv sub-section (2) of section 3 of the West Bengal Right to Public Services Act, 2013 the Governor is pleased to notify the services pertaining to the Home and Hill Affairs Department including W.B. Police Directorate & Kolkata Police Commissionerate under control of the Home and Hill Affairs Department along with the stipulated time limit for rendering the services, the Designated Officer(s) responsible for providing the services, the Appellate Officer(s) and the Reviewing Officer(s) as mentioned below:-
| Sl No. | Services | Designated officer | Stipulated time limit | Appellate officer | Reviewing officer | ||
| Designation | Stipulated time limit | Designation | Stipulated time limit | ||||
| (1) | (2) | (3) | (4) | (5) | (6) | (7) | (8) |
| A | Foreigners Branch | ||||||
| A.1 | Issuance of ‘No Obligation to Return to India’ certificate to the Indians who now reside in the USA and Canada for study purpose or employment purpose. | Assistant Secretary | (i) 7 working days for forwarding of application to concerned Police Authority/ Government of India. (ii) 7 working days from receipt of favourable report from concerned Police Authority. (iii) Kolkata Police will take 7 working days and West Bengal Police will take 20 working days to submit their report. | Deputy Secretary | 2 working days | Joint Secretary/ Addl. Secretary | 2 working days |
| A.2 | Police Verification Reports in respect of Indians staying abroad (on the request of the Consulate Generals of India located in various countries). | Assistant Secretary | (i) 7 working days for forwarding of application to concerned Police Authority/ Government of India. (ii) 7 working days from receipt of favourable report from concerned Police Authority. (iii) Kolkata Police will take 7 working days and West Bengal Police will take 20 working days to submit their report. | Deputy Secretary | 2 working days | Joint Secretary/ Addl. Secretary | 2 working days |
| A.3 | Authentication of various documents. | Assistant Secretary | (i) 7 working days for forwarding of application to the Certificate Issuing Authority. (ii) 1 working day from receipt of favourable report there from. | Deputy Secretary | 1 working days | Joint Secretary/ Addl. Secretary | 1 working days |
| A.4 | Issuance of ‘No Objection’ for release of dead body of foreigners who die in West Bengal for repatriation of dead body to his/ her country. | Assistant Secretary | Deputy Secretary | Same day | Joint Secretary/ Addl. Secretary | Same day | |
| B | Police Establishment Branch | ||||||
| B.1 | Issue of license under Private Security Agencies Act, 2005. | Controlling Authority | 90 working days after receiving the application with proper documents, subject to receipt of “No Objection” from Police authority. | Principal Secretary | 20 working days | Home Secretary | 10 working days |
| Renewal of license under Private Security Agencies Act, 2005. | Controlling Authority | 60 working days after receiving the application with proper documents, subject to receipt of “No Objection” from Police authority. | Principal Secretary | 15 working days | Home Secretary | 7 working days | |
| C | Defence Branch | ||||||
| C.1 | Sanction of grant-in-aid to veterans or widows of veterans of World War -II. | Assistant Secretary | 20 working days from receipt of proposal from Rajya/ Zilla Sainik Board. | Deputy Secretary | 5 working days | Joint Secretary/ Special Secretary/ Commissioner | 3 working days |
| C.2 | Grant of West Bengal State Scholarship to Cadets of the National Defence Academy, ’ Pune. | Assistant Secretary | 20 working days. | Deputy Secretary | 5 working days | Joint Secretary/ Special Secretary/ Commissioner | 3 working days |
| C.3 | Grant of West Bengal State Scholarship to Cadets of the Rashtriya Indian Military College, Dehradun. | Assistant Secretary | 20 working days | Deputy Secretary | 5 working days | Joint Secretary/ Special Secretary/ Commissioner | 3 working days |
| C.4 | Grant of incentive to Gallantry awardees of serving personnel of the armed forces. | Assistant Secretary | 20 working days | Deputy Secretary | 5 working days | Joint Secretary/ Special Secretary/ Commissioner | 3 working days |
| C5. | Grant to paraplegic patients. | Assistant Secretary | 20 working days | Deputy Secretary | 5 working days | Joint Secretary/ Special Secretary/ Commissioner | 3 working days |
| D | West Bengal Secretariat Library | ||||||
| D.1 | Supply of records, documents, Manuals etc. to Readers and Research Scholars. | Senior Technical Assistant | 3 working days. | Librarian | 1 working day | Joint Secretary, Home Deptt. | 1 working day |
| E | Press Branch (Office of the Registrar of Publications) | ||||||
| E.1 | Supply of records, documents, Manuals etc. to Research Scholars. | Registrar of Publications, West Bengal | 1 working day. | Deputy Secretary | 1 working day | Joint Secretary | 1 working day |
| F | Kolkata Police Directorate | ||||||
| F.1 | Copy of FIR to the informant. | Officer-in-Charge/ Inspector-in-Charge of Police Station | 24 hours from the time of recording FIR at the Police Station. | Assistant Commissioner of Police. | Same day | Deputy Commissioner of Police. | Same day |
| F.2 | Copy of G.D. Entry Nos. Regarding loss of documents, mobile phones etc. | Officer-in-Charge/ Inspector-in-Charge of Police Station | Immediately after the time of recording information. | Assistant Commissioner of Police | Same day | Deputy Commissioner of Police. | Same day |
| F.3 | Issuance of New Police License for shops, eating houses, Restaurants, Hotels, Boarding & Lodging Houses etc. (As per Calcutta Police Act, 1866). | Administrative Officer, Kolkata Police. | 30 days – after the receipt of the application with required documents. | Joint Commissioner of Police | 7 working days | Additional Commissioner of Police | 3 working days |
| F.4 | Renewal of Police License for shops, eating houses, Hotels Boarding & Lodging Houses etc. (As per Calcutta Police Act, 1866). | Administrative Officer, Kolkata Police | 10 days- after the receipt of the application with required documents. | Joint Commissioner of Police | 3 working days | Additional Commissioner of Police | 2 working days |
| F.5 | Transfer of ownership of shops, eating houses, Hotels, Boarding & Lodging Houses etc. (As per Calcutta Police Act, 1866). | Administrative Officer, Kolkata Police. | 30 days – after the receipt of the application with required documents. | Joint Commissioner of Police | 7 working days | Additional Commissioner of Police | 3 working days |
| F.6 | Issuance of Police Certificate for F.L. ON/OFF shops, Hotels Restaurant cum Bar, Country Spirit shops, Tari shops etc. (As per Calcutta Police Act, 1866). | Administrative Officer, Kolkata Police | 30 days – after the receipt of the clearance from the Collector of Excise, Kolkata, Govt. of West Bengal. | Joint Commissioner of Police | 4 working days | Additional Commissioner of Police | 2 working days |
| F.7 | Renewal of Police Certificate for F.L. ON/OFF shops, Hotels with Restaurant cum Bar, Country Spirit shops, Tari Shops etc. (As per Calcutta Police Act, 1866). | Administrative Officer, Kolkata Police | 15 days – after the receipt of the clearance from the Collector of Excise, Kolkata, Govt. of West Bengal. | Joint Commissioner of Police | 4 working days | Additional Commissioner of Police | 2 working days |
| F.8 | Transfer of ownership of F.L. ON/OFF shops, Hotels with Restaurant cum Bar, Country Spirit shops, Tari Shops etc. (As per Calcutta Police Act, 1866). | Administrative Officer, Kolkata Police | 30 days – after the receipt of the clearance from the Collector of Excise, Kolkata, Govt. of West Bengal. | Joint Commissioner of Police | 4 working days | Additional Commissioner of Police | 2 working days |
| F.9 | Issuance of the copy of the Post Mortem Report & copy of Inquest Report etc. (As per rule 72, Chapter – IV of the PRC). | Administrative Officer, Kolkata police | 30 days from receipt of the application with required documents subject to availability. | Joint Commissioner of Police | 4 working days | Additional Commissioner of Police | 2 working days |
| F.10. | Copy of Final Police Report in case of street accident, theft, fire etc. (As per rule 72, chapter-IV of PRC). | Administrative Officer, Kolkata Police | 10 days – after completion of the investigation. | Joint Commissioner of Police | 3 working days | Additional Commissioner of Police | 2 working days |
| F.11 | Police clearance for entering Security Zone i.e. Airport, Port etc. | Joint Commissioner of Police (Establishment) | 30 days – from the receipt of application with required documents. | Additional Commissioner of Police | 7 working days | Special Commissioner of Police | 3 working days |
| F.12 | Renewal of Cinema Operators License (W.B. Cinemas Regulation Act, 1954 & Relevant Rules, 1956). | Administrative Officer, Kolkata Police | 10 days from receipt of application with required documents. | Joint Commissioner of Police | 3 working days | Additional Commissioner of Police | 2 working days |
| F.13 | Renewal of Cinema License (W.B. Cinemas Regulation Act, 1954 & Relevant Rules, 1956). | Administrative Officer, Kolkata Police | 30 days – after the receipt of the application with clearance from Fire Services, Electricity, KMC, Agricultural Income Tax (Amusement), Undertaking about approved films. | Joint Commissioner of Police | 7 working days | Additional Commissioner of Police | 3 working days |
| G | West Bengal Police Directorate | ||||||
| G.1 | Copy of FIR to the informant. | Officer-in-Charge/ Inspector-in-Charge of Police Station | 24 hours from the time of recording FIR at the Police Station/ Investigation Centre/ Beat House. | Sub-Divisional Police Officer/ Deputy Superintendent of Police, Assistant Commissioner of Police. | Same day | Superintendent of Police/ Deputy Commissioner of Police. | Same day |
| G.2 | Copy of G.D. Entry Nos. Regarding loss of documents, mobile phones etc. | Officer-in-Charge/ Inspector-in-Charge of Police Station/ In-charge of OPs/ TOPs/ Investigation Centre | Immediately after the time of recording information | Sub-Divisional Police Officer/ Deputy Superintendent of Police, Assistant Commissioner of Police. | Same day | Superintendent of Police/ Deputy Commissioner of Police. | Same day |
| G.3 | Issue of license regarding public assemblies and processions. | Sub-Divisional Police Officer/ Deputy Superintendent of Police/ Assistant Commissioner of Police. | 15 working days from date of receipt of application or 3 days prior to the intended date of such assembly/ procession, whichever is later. | Superintendent of Police / Divisional Deputy Commissioner of Police | 4 working days | Range Deputy Inspector General/ Commissioner of Police. | 2 working days |
| G.4 | Permission for use of Loudspeakers [Only in case of Commissionerate other than Kolkata]. | Divisional Deputy Commissioner of Police/ Additional Deputy Commissioner of Police | 10 working days from the date of receipt of application or 3 days prior to intended date of use, whichever is later. | Joint Commissioner of Police | 3 working days | Commissioner of Police | 2 working days |
| G.5 | Permission for Jatra/ Fairs/ Mela/ Exhibition [Only in case of Commissionerate other than Kolkata], | Deputy Commissioner of Police | 10 working days from the receipt of application subject to deposit of prescribed fees/ costs. | Joint Commissioner of Police | 3 working days | Commissioner of Police | 2 working days |
| G.6 | Registration of foreigners. | Officer in charge of Foreigners Registration Office | 1 working day | Deputy Superintendent of Police, DIB/ Assistant Commissioner of Police, Special Branch | Same day | Superintendent of Police, DIB/ Deputy Commissioner of Police, Special Branch | Same day |
This Notification shall come into force on and from the date of publication in the Official Gazette and shall supersede this Department Notification No. 1098/1E-02/14 dated 11.12.2015.
By order of the Governor,
Sd/- PRIYATU MANDAL
Additional Secretary to the
Government of West Bengal
Home & Hill Affairs Department