Right to Public Service
Stipulated Time Limit for varios services as per Right to Public Service Act, 2013 by the Designated Officer, Appellate Officer, Reviewing Officer.
Stipulated Time limit for Issuance of Caste Certificate to the (Scheduled Castes) (Scheduled Tribes) and (Other Backward Classes).
Stipulated time limit of providing the service of Issuance of Caste Certificates to SC/ST/OBC is 4 (four) weeks from the date of submission of application.
An Act to provide for the delivery of public services to the people of the State within the stipulated time limit and for matters connected therewith and incidental thereto.
For Kolkata, stipulated time limit for rendering the services, the Designated Officers responsible for providing the services, the Appellate Officers and the Reviewing Officers responsible for ensuring delivery of services will be as follows:-
Department concerned or the authority or body or institution of self government or any other Public Authority, shall maintain the current status of the applications on its website and shall update it on a daily basis.
Governor is pleased to notify the services pertaining to the Home and Hill Affairs Department including W.B. Police Directorate & Kolkata Police Commissionerate under control of the Home and Hill Affairs Department along with the stipulated time limit for rendering the services.
Resolution of grievances of the applicants related to Online Single Window Portal for citizens: 15 (fifteen) working days from the date of receiving of application with all requisite documents.
Governor is pleased to notify the services along with stipulated time limit for rendering services, the Designated Officers responsible for providing the services, the Appellate Officers and Reviewing Officers in Housing Department.
Stipulated time limit for rendering the services, the Designated officers responsible for providing the services, the Appellate Officer and the Reviewing Officer in connection with Ration Card.
List of Services to be provided under the West Bengal Right to Public Service Act, 2013 for which applications/ appeals are received offline by the School Education Department.