All resolution of query and grievance of investors/ applicants related to issues faced by Industry/ Businesses, by the Investors’ Facilitation Center/ Investment Promotion Agency of the State, through online query/ grievance (recording and addressing) handling mechanism
Mandatory Online Registration of jobseekers in Employment Bank, Mandatory Online Validation of registration of job-seekers in Employment Bank
Resolution of grievances of the applicants related to Online Single Window Portal for citizens: 15 (fifteen) working days from the date of receiving of application with all requisite documents.
For Kolkata, stipulated time limit for rendering the services, the Designated Officers responsible for providing the services, the Appellate Officers and the Reviewing Officers responsible for ensuring delivery of services will be as follows:-
Stipulated Time limit for Issuance of Caste Certificate to the (Scheduled Castes) (Scheduled Tribes) and (Other Backward Classes).
Time limit for disposal by the Reviewing Officer – 15 days for No Dues Certificate (Land Revenue) for all the finally published mouzas.
Governor is pleased to notify the following services, stipulated time limit for rendering the services, and particulars of each of the Designated Officers, Appellate Authority and Reviewing Authority, responsible for providing the services as shown in the table below:
Governor is pleased to notify the services pertaining to the Home and Hill Affairs Department including W.B. Police Directorate & Kolkata Police Commissionerate under control of the Home and Hill Affairs Department along with the stipulated time limit for rendering the services.
Consent to Establish of Green Category industries (with capital investment greater than Rs. 5 crore upto Rs. 10 crore and industries located within Calcutta Leather Complex with capital investment upto Rs. 10 crore) & Orange and Red industries (with capital investment upto Rs. 10 crore)
Department of Tourism has decided to include the Services regarding Issuance of Registration and Issuance of Date of Commencement Certificate both related to the West Bengal Incentive Scheme, 2015.