Right to Public Service

Stipulated Time Limit for varios services as per Right to Public Service Act, 2013 by the Designated Officer, Appellate Officer, Reviewing Officer.

Services by Department of Industry, Commerce and Enterprise under RTPS

Industry Commerce and Enterprises

All resolution of query and grievance of investors/ applicants related to issues faced by Industry/ Businesses, by the Investors’ Facilitation Center/ Investment Promotion Agency of the State, through online query/ grievance (recording and addressing) handling mechanism

Services by Labour Department under Right to Public Service Act

Labour

Mandatory Online Registration of jobseekers in Employment Bank, Mandatory Online Validation of registration of job-seekers in Employment Bank

Resolution of Grievance of Cast Certificate Application

BCWD

Resolution of grievances of the applicants related to Online Single Window Portal for citizens: 15 (fifteen) working days from the date of receiving of application with all requisite documents.

Issuance of Domicile Certificate – Stipulated Time Limit

Home

For Kolkata, stipulated time limit for rendering the services, the Designated Officers responsible for providing the services, the Appellate Officers and the Reviewing Officers responsible for ensuring delivery of services will be as follows:-

Stipulated Time Limit for Issuance of ST, SC, OBC Certificates

BCWD

Stipulated Time limit for Issuance of Caste Certificate to the (Scheduled Castes) (Scheduled Tribes) and (Other Backward Classes).

No Dues Certificate (Land Revenue) for Finally Published Mouzas

Land Reforms

Time limit for disposal by the Reviewing Officer – 15 days for No Dues Certificate (Land Revenue) for all the finally published mouzas.

Stipulated Time Limit for rendering Services by Transport Department

Transport

Governor is pleased to notify the following services, stipulated time limit for rendering the services, and particulars of each of the Designated Officers, Appellate Authority and Reviewing Authority, responsible for providing the services as shown in the table below: