Right to Public Service
Stipulated Time Limit for varios services as per Right to Public Service Act, 2013 by the Designated Officer, Appellate Officer, Reviewing Officer.
FinanceHealthSchool EducationHigher EducationHigher Secondary EducationMadrasah EducationPublic WorksTransportBackward Classes WelfareLabourLand ReformsPAROthers
All resolution of query and grievance of investors/ applicants related to issues faced by Industry/ Businesses, by the Investors’ Facilitation Center/ Investment Promotion Agency of the State, through online query/ grievance (recording and addressing) handling mechanism
Mandatory Online Registration of jobseekers in Employment Bank, Mandatory Online Validation of registration of job-seekers in Employment Bank
Resolution of grievances of the applicants related to Online Single Window Portal for citizens: 15 (fifteen) working days from the date of receiving of application with all requisite documents.
For Kolkata, stipulated time limit for rendering the services, the Designated Officers responsible for providing the services, the Appellate Officers and the Reviewing Officers responsible for ensuring delivery of services will be as follows:-
Stipulated Time limit for Issuance of Caste Certificate to the (Scheduled Castes) (Scheduled Tribes) and (Other Backward Classes).
Time limit for disposal by the Reviewing Officer – 15 days for No Dues Certificate (Land Revenue) for all the finally published mouzas.
Governor is pleased to notify the following services, stipulated time limit for rendering the services, and particulars of each of the Designated Officers, Appellate Authority and Reviewing Authority, responsible for providing the services as shown in the table below:
Governor is pleased to notify the services pertaining to the Home and Hill Affairs Department including W.B. Police Directorate & Kolkata Police Commissionerate under control of the Home and Hill Affairs Department along with the stipulated time limit for rendering the services.
Consent to Establish of Green Category industries (with capital investment greater than Rs. 5 crore upto Rs. 10 crore and industries located within Calcutta Leather Complex with capital investment upto Rs. 10 crore) & Orange and Red industries (with capital investment upto Rs. 10 crore)
Department of Tourism has decided to include the Services regarding Issuance of Registration and Issuance of Date of Commencement Certificate both related to the West Bengal Incentive Scheme, 2015.
Time limits for providing the services of Fire Safety Recommendation, Revised Fire Safety Recommendation, Fire Safety Certificate and Renewal of Fire Safety Certificate.
Governor is pleased to notify the services along with the stipulated time limit, the Designated Officers, the Appellate Officer and the Reviewing Officer under Department of Fire and Emergency Services.
Duplicate/ Correction of Mark sheet/Admit Card/ Certificate (Secondary/HS), Migration Certificate, Admission (Primary/ Secondary), Inspection and DLIT report regarding recognition/ NOC of School.
Governor is pleased to notify the services along with stipulated time limit for rendering services, the Designated Officers responsible for providing the services, the Appellate Officers and Reviewing Officers in Housing Department.
Enclosed a specimen, comprising of a list of ten services which the University generally provides to the public under the West Bengal Right to Public Services Act, 2013.