Patient Care Service
IPD and OPD treatment as well as diagnosis, are referred to as patient care services in hospitals.
An Act to prohibit violence against medicare service persons and damage to property in medicare service institutions and for matters connected therewith and incidental thereto.
The Superintendents are directed to Constitute 11 (eleven) Quality Circles in their hospital for Quality improvement and each such Circle must have at least one member trained at Swasthya Bhawan.
Paying beds and cabins have now been converted into free beds. Superintendent of hospitals should allot these free beds for maternity, paediatrics and other IPD services to ease out congestion.
Increasing access to and provision of quality service for Safe Abortion is part of Government of West Bengal’s maternal health strategy to reduce maternal mortality and morbidity in the state as unsafe abortion is still one of the leading causes of maternal mortality and morbidity.
Projects for establishing Emergency Observation Ward (EOW) has been decided in all Govt Hospitals in three Phases. a. Protocol implementation phase, b. Financial implication phase, c. Human resource recruitment phase.
All Pregnant women and Sick infants up to 1 year of age attending OPD or IPD of a Govt. Institution, are provided with free services, free drugs and consumables, free diagnostic services, free blood transfusion, free diet and free transport without their having to incur any out of pocket expenditure.
Govt health facilities/units will provide full course of medicine to the patients as per prescription provided by the attending physician in the OPD at the time of/during the first visit at Govt hospital & also at emergency department.
As per recommendation of the Multi-disciplinary Expert Group, there will be one single central clinical laboratory at those secondary and primary care hospitals for more patient friendly approach.
In order to further improve the provision of user-friendly amenities and environmental sanitation of different Health Care Facilities it is decided to launch a special campaign entitled CITIZEN CENTRIC FORTNIGHT during the period from 1st July 2013 to 15th July 2013.
Antenatal Clinic will start from 2-00 pm and will remain open up to 4-00 pm in addition to the routine OPD services as before from 9-00 am onwards at the PHC, BPHC & RH twice weekly on Monday and Friday as a value-added service.