Patient Care Service
IPD and OPD treatment as well as diagnosis, are referred to as patient care services in hospitals.
Increasing access to and provision of quality service for Safe Abortion is part of Government of West Bengal’s maternal health strategy to reduce maternal mortality and morbidity in the state as unsafe abortion is still one of the leading causes of maternal mortality and morbidity.
Projects for establishing Emergency Observation Ward (EOW) has been decided in all Govt Hospitals in three Phases. a. Protocol implementation phase, b. Financial implication phase, c. Human resource recruitment phase.
Antenatal Clinic will start from 2-00 pm and will remain open up to 4-00 pm in addition to the routine OPD services as before from 9-00 am onwards at the PHC, BPHC & RH twice weekly on Monday and Friday as a value-added service.
Safe Abortion Care Services will be provided through empanelled Private registered Medical Practitioners at public health facilities which do not have CAC trained MOs till date or will not be provided with CAC trained MOs in 2014-15.
User charges imposed in all the secondary and primary hospitals of the State is withdrawn to allow free diagnostics, pathology, therapeutic & surgeries and beds.
As per recommendation of the Multi-disciplinary Expert Group, there will be one single central clinical laboratory at those secondary and primary care hospitals for more patient friendly approach.
Action may be taken against hospital/ clinic for refusal to treat victims of acid attacks in contravention of the provisions of Section 357C of the Code of Criminal Procedure, 1973.
In order to further improve the provision of user-friendly amenities and environmental sanitation of different Health Care Facilities it is decided to launch a special campaign entitled CITIZEN CENTRIC FORTNIGHT during the period from 1st July 2013 to 15th July 2013.
Conducting Cataract Surgeries free of cost for the patients is a mandate of the NPCB, whether it is conducted in Govt. hospital or in the hospitals of partner NGOs.
State government is committed to provide different services (procedure and diagnostic) to all patients attending at District Hospitals of the State of West Bengal.