Consumer Affairs

State Consumer Disputes Redressal Commission, 21 Consumer Disputes Redressal Forum, the Directorate of Legal Metrology and Directorate of Consumer Affairs & Fair Business Practices are functioning under this Department.

Inspection, Verification and Stamping of Weights and Measures

1. Weighing instruments of medium, high accuracy classes and special accuracy class both mechanical and electronics, 2. Automatic Weighing Machine, 3. Totalizing Machine, 4. Volumetric Measuring Instruments, 5. Flow/ Bulk meters, 6. Automatic Rail Weighbridge, 7. Automatic Gravimetric Filling instruments.

West Bengal Direct Selling Guidelines, 2018

Guidelines for regulating the business of Direct Selling and Multi-Level Marketing (MLM) and strengthen the existing regulatory mechanism for preventing for and protecting the legitimate rights and interests of consumers.

West Bengal Right to Public Services Rules, 2013

Department concerned or the authority or body or institution of self government or any other Public Authority, shall maintain the current status of the applications on its website and shall update it on a daily basis.