Consumer Affairs
State Consumer Disputes Redressal Commission, 21 Consumer Disputes Redressal Forum, the Directorate of Legal Metrology and Directorate of Consumer Affairs & Fair Business Practices are functioning under this Department.
Recruitment
Rules regulating the recruitment to the Group A posts of Joint Registrar, West Bengal State Consumer Disputes Redressal Commission and Registrar, District Consumer Disputes Redressal Commission.
Manual
Download: Consumer Guide, Source
Legal Metrology
1. Weighing instruments of medium, high accuracy classes and special accuracy class both mechanical and electronics, 2. Automatic Weighing Machine, 3. Totalizing Machine, 4. Volumetric Measuring Instruments, 5. Flow/ Bulk meters, 6. Automatic Rail Weighbridge, 7. Automatic Gravimetric Filling instruments.
Recruitment
Rules regulating the recruitment to the Group ‘A’ post of Assistant Director of Consumer Affairs and Fair Business Practices and Deputy Assistant Director of Consumer Affairs and Fair Business Practices, Government of West Bengal.
Recruitment
The Method of and the qualifications required for recruitment to the Posts of Consumer Welfare Officer in the Directorate of Consumer Affairs & Fair Business Practices, Govt. of West Bengal.
Grievance
The following 17 (seventeen) NGOs/ VCOs have been provisionally selected for setting up of Consumer Assistance Bureau in different districts of West Bengal.
MLM
Guidelines for regulating the business of Direct Selling and Multi-Level Marketing (MLM) and strengthen the existing regulatory mechanism for preventing for and protecting the legitimate rights and interests of consumers.
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