State Consumer Disputes Redressal Commission, 21 Consumer Disputes Redressal Forum, the Directorate of Legal Metrology and Directorate of Consumer Affairs & Fair Business Practices are functioning under this Department.
An Act to provide for the delivery of public services to the people of the State within the stipulated time limit and for matters connected therewith and incidental thereto.
The Method of and the qualifications required for recruitment to the Posts of Consumer Welfare Officer in the Directorate of Consumer Affairs & Fair Business Practices, Govt. of West Bengal.
Rules regulating the recruitment to the Group ‘A’ post of Assistant Director of Consumer Affairs and Fair Business Practices and Deputy Assistant Director of Consumer Affairs and Fair Business Practices, Government of West Bengal.
A comprehensive guide for consumers, ‘Upovokta Sahayika’ provides essential information on consumer rights, responsibilities, and tips for making informed purchasing decisions.
Department concerned or the authority or body or institution of self government or any other Public Authority, shall maintain the current status of the applications on its website and shall update it on a daily basis.
The following 17 (seventeen) NGOs/ VCOs have been provisionally selected for setting up of Consumer Assistance Bureau in different districts of West Bengal.
Rules regulating the recruitment to the Group A posts of Joint Registrar, West Bengal State Consumer Disputes Redressal Commission and Registrar, District Consumer Disputes Redressal Commission.
Guidelines for regulating the business of Direct Selling and Multi-Level Marketing (MLM) and strengthen the existing regulatory mechanism for preventing for and protecting the legitimate rights and interests of consumers.
After successful registration you will get an Acknowledgement number in the box. After clicking ‘ok’ in that box you will be redirected to Grievance posting form as shown in Step-4.