Help Desk for e-Procurement of Goods and Services

Government of West Bengal
Finance Department
Audit Branch

No. 9701-F(Y) Dated: 30.11.2012


E-Tender for Procurement of goods and services for the State Government has been made mandatory for goods and services valued at Rs. 50 lakh and above vide Finance Department Notification no. 5400-F(Y) dt.25.6.2012.

E-Tender is a Mission Mode Project [MMP] approved by the Ministry of Commerce, Government of India. The Server for e-Tender Portal has been provided by the National Data Centre, New Delhi with all its application. Six manpower support has been provided by the Government of India for this purpose. As per guideline of the MMP and in order to implement the e-tender procedure a ‘State Level Core Committee’ [SLCC] was constituted to recommend to the Government the steps to be taken to switch over to the new method of purchase through e-tender.

The core committee has made some specific recommendation to facilitate e-Tender by the State Government Offices. It was decided that the infrastructure of the Public Works Department and Irrigation & Waterways Department shall be used for facilitation of e-Tender by the State Government Offices. At present for obtaining ‘Digital Signature Certificate’ from NIC the Application Form are to be submitted at their New Delhi Office. It takes a lot of time to obtain the Digital Signature Certificate. It has been decided to establish a Centre for Digital Signature Registering Authority of NIC in West Bengal, at the ground floor of the Jalasampad Bhavan, Salt Lake at the earliest.

After considering the recommendations of the State Level Core Committee on e-Tender the Governor has been pleased to take the following decisions in the interest of facilitation of switchover from the existing procedure of tender to e-tender for procurement of the State Government.:

1. There shall be two Centralised Training Centre one at Kolkata and the other at Salt Lake, one at the Training Hall of the Public Works Department at Pranjali, Hastings, Kolkata and the other at the Training Hall of the Irrigation & Waterways Department at Jalasampad Bhavan, Salt Lake. The Officials of the State Government including the State Government Undertakings and Autonomous Bodies and the prospective Bidders can avail such Training Programme. All the trainings for orientation of e-tender will be organised centrally and imparted in the two training locations mentioned above. The names of (he contact persons for availing such training is given in Annexure-I.

2. There shall be seven (7) Help Desks at following places in West Bengal:

Sl No.Helpdesk in the DistrictMay be availed by the offices in Kolkata and Districts
IKolkata Pranjali, HastingsKolkata (except Salt Lake), South 24-Parganas, Howrah.
IISalt Lake at Jalasampad BhavanSalt Lake, North 24-Paganas
IIIMedinipore TownPurba Medinipore, Paschim Medinipore, Bankura,
IVBurdwan TownHoogly, Burdwan, Purulia
VBerhampore TownNadia, Murshidabad, Birbhum
VIMalda TownMalda, Uttar Dinajpur, Dakshin Dinajpur
VIISiliguri TownDarjeeling, Siliguri, Jalpaiguri, Cooch Behar

The Support Personal at the Help Desks shall provide necessary assistances to the Officials of the State Government including the State Government Undertakings and Autonomous Bodies and also to the prospective Bidders in smooth implementation of the e-Tender formalities. The detail list along with names of contact persons at such Help Desks is given at Annexure-I.

3. Sale price of bid documents is hereby dispensed with for e-tender/ e-bid.

4. In case of re-tender no bid security/ EMD is required for the bidders who responded to the first tender but did not get back the EMD deposited with the first bid.

This order shall take immediate effect.

Sd/- H. K. Dwivedi
Secretary to the
Government of West Bengal
Finance Department.

No. 9701-F dated 30.11.2012, Source

Related Publication